In order to help you know more about me and how I work,I’ve listed commonly asked questions and answers about my business and how we can work together.

What is a VA (Virtual Assistant) ?

 

A Virtual Assistant (typically abbreviated to VA) is an entrepreneur (micro-business owner) who provides professional administrative, technical, or creative (social) assistance to clients from a home office. We are not employees, but hired to work on specific projects and agreed upon hours.

Under the Umbrella of a VA, I provide small business owners online business management and social media marketing account management services.

 

What is an OBM (Online Business Manager) ?

 

The official definition of an Online Business Manager (OBM) is:

A virtually based support professional who manages online based businesses, including the day-to-day management of projects, operations, team members and metrics.

Tina Forsyth

http://www.obmconnect.com/what-is-an-online-business-manager/

 

As an Online Business Manager (OBM), it is my job to help the small business owner run their on-line operations seamlessly, so the business owner can work on creating products, network with prospects and grow their business.

 

 

What Social Media Marketing Services do I cover?

Social Media Training

Social Media Coaching

Social Media Management/Maintenance

Social Media Strategy & Implementation

Online Marketing

Website Overview & Recommendations

WordPress Maintenance (includes uploading blogs,photos, videos; plug-in’s & upgrades)

 

As a Social Media Marketing professional, I work with small businesses or teams in a specific department; coaches, speakers and authors to determine which on-line sites make sense to reach local and national audience.

• I set up, customize online profiles and  integrate specific accounts with major platforms and integrate with social media management tools
• Select tools (and provide orientation and training) to organize and execute marketing strategies
• Develop an editorial calendar, methodology/system for seamless integration of content publishing, event promotions, creating opportunities for connections online with ideal audience
• Set up online listening tools to manage what is getting said about you, your brand and services
• Provide you a list of social media tools (Twitter, Facebook, Video, Blogging) to use through out your social media engagements

I manage on-line engagement activities with the sole purpose for authentic engagement, relationship building and adding value to your community sites, which then enhances your standing as an expert in your field, attract ideal clients and build your relationships.

 

My style

As an Online Marketing, social media specialist and trainer, I provide you insight, direction and tactics to grow your business and attract your ideal clients. This involves planning, preparing, organizing and executing your social media marketing strategies. This may include training your staff or VA in specific areas of social marketing and social networking, developing a social media policy, editorial calendar, identifying proper tools and educating on best practices and proper marketing mind set.

My passion is showing you how to streamline your time, energy and money using appropriate on-line tools, to quickly maximize your results, enhance your on-line presence and take your business viral.

 

Why me?

I have 20 years experience in the high tech industry, primarily Silicon Valley. I developed a thick skin at Oracle, SAP, Adobe, and Electronic Art. I also have start up experience.  Over-all, I have been in the trenches and understand business cycles for sales, marketing, corporate communications, business development, human resources and training. I have been exposed to cutting edge technology and have usury experience with several software platforms and utilized tools for maximum efficiency.   This in turn developed the mind-set I needed to become the right type of business owner to hit the ground running and get up to speed with my clients and recognize areas within their business that needed improvement. Additionally, I am a continual learner;  I invest my time and money in extensive and comprehensive training in

• Internet Marketing
• Social Media Marketing
• Social Networking
• WordPress Blog for Marketing
• 1shoppingcart.com
• Aweber
• ConstantContact
• Online Business Management
• Social Media Club Conferences
• Social Media Bootcamp in SF Bay Area
• WordPress Themes and Plug-in’s
• Online measuring & monitoring tools
• Methodology

On-going training sessions Thru VAClassroom, Marketingprofs.com, Marketo, Hubspot

This has given me the “lay of the land” and enabled me to speak the language and know where to go to find the proper resources and tools which saves both of us time and money in managing our day to day operations.

How do you work with me?

Give me a call – fill out my intake form, this will give me an overview of “you and your business”.  I prefer to maxmize our time together and have information about you in advance so I can offer you solutions, options, etc.

The client intake questionnaire helps me look at your business from a bird’s eye view.  I value our time and want our initial call to be about solutions and strategy.  Once we agree to partner together, a Work for Hire agreement, a FreshBook Estimate and/or Invoice will be submitted for a final review and work commences upon a signed contract and 50% deposit payment issued via FreshBooks or PayPal.

I welcome a call or email to answer any questions you may have about my services:

• info@CyberDivaVA.com
• 650-771-0777